KFC
Reviews and Complaints

The employee would not allow mixing of 24 piece boxes, the number of wings different than shown online. (20 vs 24) I requested 12 BBQ, and 12 Nashville hot, was told I would have to buy two 12 piece containers

When placing the order in the bag, the employee tipped the Nashville hot container, spilling the hot sauce out into the bag- where it went all over my leather car seat.
Also dripping on my shirt staining it.

The wings were cold, fatty and were not spicy hot, nor had any taste.

The potatoes and gravy had hardly any gravy at all.

It was certainly NOT worth $25.15.

I see why KFC is not doing well.

Mark Halstead
[protected]@gmail.com

I will never go to the Cedar Hills Blvd, Beaverton, Oregon store again

It was terrible! Luke warm, no sauce and dry.

Very disappointed.

I really used to enjoy chicken burgers from kfc. But now Burger King makes better chicken burgers than kfc... how does that happen? Value for money seems to be a thing of the past.

I really think that you need to put some effort into your stores and your product. You are going to lose paying customers like my self and my wife ..

I got all white chicken when I called store back was told there was nothing they can do because that was how it was ordered I explained that it was ordered all dark legs and thighs. The manager said no it was all white with 2 potatoes and 2 corns. I again explained it was just to be all dark meat. She again said it was ordered wrong . What I received was 8 breast 2 potatoes and 1 corn. Very rude manager.
So it wouldn't have been the right order. I tried to explain that the person who I ordered from doesn't like white meat and what could we do about it, was told to call the person who picked up the food it was their problem

I SENT IN A COMPLAINT AND THEN I received a message with a Case ID Number: RSXSB, on August 8 & was told to send them more info which I did and never hear back a single word on this complaint. My email response came from Atif, KFC Guest Services. I was very hopeful once I received back a case number but after sending them the requested information I Just wondered why I have never received a response back in two months.
Teresa Facini

10-17-2019

I arrived inside the restaurant at 12:10 PM. This was my first visit and will be my last. The only lady taking the orders was also filling many of the orders, so the 10-15 people waiting in the very slowly moving line, must stand for 15-25 minutes. I watched 8 people give up and walk out. I waited in line 18 minutes to get my order taken, and then waited 15 minutes for my food. (Before I went inside for this torture, I tried the drive-thru, but there were cars around the back of the building, and out into the road, which is dangerous ... so I went inside.) The restaurant was perhaps 1/2 full. Clearly, they do not have enough people working in the restaurant! And the ones working there were operating in slow motion - no sense of urgency - and expressed no concern for the slow food delivery. Somebody needs to fire the Manager of this restaurant, and if the new Manager cannot stop these unconscionable delays, then start firing the staff.

Sunday night I ordered a 20.00 fillup was told I had to wait 11 Minutes. Also odered a 5 pc tenders meal. After waiting about 30 min I received my order except after driving to my home I found this was not what I had ordered. What I got was a chicken sandwich instead of the tenders. Also I didnot receive the drink that was to come with the meal. This is not the first time I have had issues with this KFC(Parkway store in Odessa, Texas). OCTOBER 13, 2019. No resolution possible. I will learn what to expect frome this KFC.

Went to this Facility on Thursday Night and was told 30 minute wait for Orginal Chicken so I left and went to Taco Bell. Went again tonight and after ordering 8 pieces of Original Chicken and a Large Coleslaw and $22.30 later I was told that it would take about the same time so I said can I get a Senior Citizens Discount I was told we don't give Discounts. For the wait time they should have automatically given me a DISCOUNT. My e-mail is [protected]@gmail.com hopefully I get a response on this.

Hello, I've lived in Carson City NV since 1986, we have a KFC here in town, I love your chicken and sides, only one complaint! The KFC here in town doesn't offer the "Fried Apple Turnovers" is there a reason why they don't, do kfc locations in Nevada not sell the pies, here's my email
[protected]@gmail.com I've read everything there is online in regards to KFC and love the whole story behind how the Colonel started, throughout his trial & errors and rise and falls he succeeded, even after selling his business to the now owned by corporation kfc has kept the Consistency of the product today, I've eaten at many chicken restaurants but as always my favorite is Kentucky fried chicken, nobody out does the Colonel, when I was 16 I worked at kfc and found it to be an experience I'd never forget, thank you kfc for always providing quality fried chicken

Michael Robert Samuels / [protected]