KFC
Reviews and Complaints

I got a wrong order. I contacted the call center to request modifications, they told me Madinaty restaurant will call me but no one did for more than 2 hours. Half of my guests only eat and I had to order from another restaurant for them. It was so Embarrassing and waste of time and money. I really hated the experience and I will never order KFC again. Really bad service.

i bought 2 ultimate boxes on the way home from sydney from the taree service centre, one box had the tiniest piece of chicken, I won't be buying KFC anymore.very disappointed with the quality of kfc, this shouldn't be happening, what has happened to the quality control of your products, even the burgers are too small these days, the amount of complaint that i'm seeing, its a definite loss of a customer

October 9th, I found a bloody bandaid, which I have pictures of, wrapped up in my crispy colonel sandwich. Luckily, it was the first thing I grabbed out of the contaminated bag. I called the store 6 times and the line was busy. The store is on greenbriar pkwy in Atlanta, Ga.

Then, today, October 10th, I went to the store in Stockbridge, Ga and first received the wrong order. Then, no one acknowledged that my order had been made wrong. I asked to speak to the manager and the associate that prepared my food said "I'm the night manager" because the manager refused to come and address all the customer issues. Other issues were some customers being told to come in cause the drive thru was down and kids running around in the kitchen area.

Total wast customer service in KFC, they response well with Philippines not with other customer.
KFC khalifa street Al Ain manager Allan A and cashier's name jochy and one more person who used to serve. Behaving like the owners of KFC the response from them is very bad.
The very worst service if any responsible person read this complaint please take action against them by visiting the branch
Thank you

This is the fith time I have visited this Kentucky restaurant..each time I have said it's the last ..but loving the chicken I have gone against my own
Common sense and now I think it's time for a complaint! Sad as it is😪
The service on every occasion has been very poor indeed, even when the place has hardly any customers in..so that can't be their excuse!
The staff could do with some charm and friendlyness the girl in there has a face that could make you wonder what her problem is, surely they should be warm and welcoming not making you want to turn around and go to MacDonalds !
The place was filthy chips and serviette all over the floor ...I took a picture on my phone.
The toilets had no soap in the hand wash dispense, although to be honest they were clean enough.
Food takes ages to come and sometimes it's been cold...which I have complained about and got new ones..which isn't the point, it should be checked before it's given to the customer. Do these people have any training? The sauce on the new bites are sparse to say the lease ..more sauce required!
I feel so angry that the only Kentucky has such a displeasing feel, which makes me go less often than I would like.
I hate having to complain but as the place never gets any better I feel it's time!

I look forward to hearing your comments

Regards

Heather W

Went into local to is KFC at 530 pm (45 min drive one way) order a $20 fill up and 2 12 piece tender meals as feeding 12+people. Took over 10 mins to start getting my order ready and than was handed order and was looking over guy was very rude he was like it's all there...no it was not the mashed potato x2 were not neither was a mac and cheese. Took another 5 mins to get just those! And than I said we are missing our drink and a cookie he essentially was like yep and threw them at me. Very rude and very slow! Ih yeah and they were out of biscuits and had to wait. Spend 80 and should have never should have ordered somewhere else! If you dont have food ready at 530 at night...dinner time there is a issue along with a issue with your staffs attitude and customer service

After waiting over 30 minutes for my order, I got out of my vehicle, went back to the drive thru window and requested that my money be returned. After waiting another five minutes finally someone gave me my money back. I was told by one person that several employees were on break. I don't understand when you have long lines in the drive thru and lines inside the store that employees take breaks. It will be a cold day in hell before I use this restaurant again. I hat that because I love KFC chicken but the service at this location is totally unacceptable.

Dear management,

I am disappointed with the service received from one of your stores as well as the functionality of the KFC application.

I made an order for a KFC chicken box with small drink, the chicken pieces were gonna be crispy and a Fanta orange cold drink as well as two mini loafs. I paid for the order online.

At the Esikhawini branch for collection I was told to check in so my order could reflect, after doing that I got a notification that the order number is invalid or the order has been collected. The cashier told me that I should pay cash again as the will be reversed, so I did so. To my surprise when opening the order it was just a normal streetwise 3 and two mini loafs and was not given as per order online.

I would like a refund please for the online payment, as well as my free streetwise 2.

Please find the attached confirmation of my order, bank statement with payment online as well as the cash payment at the store. I have also included the picture which has the notification I received after checking in.

I trust that my concern will be attended to promptly.

Regards,
Thandeka S Lukhele
[protected]
[protected]@gmail.com

I received wrong order today. Went back to exchange it. I ordered original Mac cheese bowl. When I got order exchanged i went home to find they gave me a spicey one. So they messed up twice. I don't have gas to keep running back there. I can't eat spicey food due to stomach issues and don't like spicey Mac and cheese

Vince bales
6604 Hamilton Middletown Rd
Middletown Ohio 45044
[protected]