KFC
Reviews and Complaints

I went thru the drive thru AGAIN and they screwed my order up AGAIN
I ordered the 20$ and got
2 small breasts
3 wings
1 thigh
2 legs
They always screw my order up and I Always give them another chance... not anymore
Also I asked for butter and honey; got only honey
Called said going to give me more chicken... how come this keeps happening
Restaurant #G135428
Ticket number 2025
Thanks
Thought I needed to complain and to make you aware of it
Denise

Between november and december i'm 2018 I have purchase food from kentucky fried chicken off of prairie boulevard in pueblo co and it was very disappointed on quality of the product.. Which was the chicken pot pie.. Was burnt... The chicken strips was like jerky... I got a bucket if chicken n no breast pieces.. Which I asked for extra.. I'm sure I paid for it... But I would like to be refunded or free stuff from kfc in the future.. Thank u for ur time patricia seal..

Taco Bell 033415
555 Dacula Road
Dacula, GA 30019
678-985-3782

This involves KFC

Date: 1-8-2019

Went to KFC at night to order some food to go. I checked the posted menu in the restaurant and the menu specific showed the following:

K2 Meal Breast & Wing Combo - $6.99 - See photo of the Menu.
Any Side - $1.99 - See photo of menu.

When I received my receipt, I had been charged $7.29 for each K2 Meal (I ordered 2 K2 meals) and $2.19 for each side (I ordered 2 additional cole slaws, 1 for for each meal).

I asked the person that had taken my order why the differences in prices, he said that they had not changed the sign yet. This is false advertising! I asked for the manager, told her that the price on the board for the K2 was $6.99 and I had been charged $7.29. She said that I had been charged $7.29 because I ordered white meant (breast & wing) I told her that this was not true. The menu board said specifically $6.99 for a breast & wing combo (see photos). The same thing happened with the extra sides. She refunded me the difference for each and did not want to give me the tax that I had paid for each. She finally gave me the tax that I had paid on the $1.00 that they had over charged me.

Note: The man before me was questioning why he was charged more for the K9 meal
than what the board had printed.

This is totally wrong on KFC's part.

I have part of an audio tape if you would like this.

Went to KFC last night for the first time in months and was very disappointed. It was so greasy I had to wipe my hands each time I picked it up. Very unappetizing and left me with an upset stomach all night. Aside from that, the attendant at the window was not very friendly and I wasn't told the amount when I ordered (drive thru approx 4:45 PM). Very disappointed in everything. Guess it will be Popeys' from now on.

Rt 30 Pa highest tourist traffic area. Stopped at KFC long john silvers for fish. 15 min into waiting they came out and said fish was frozen. At least another 10 min went by before food came. We were originally only ones dining. Others came and went while we waited. I used ladies room and was appalled at condition in this area of Lancaster county, pa. Not once in an hour did anyone clean dirty tables or floors from previous guests. Toilet paper holders broke, I had to chase my roll when it fell to floor, soap dispenser wide open, handle broke off hand drier. Employee standing out in dining area shooting breeze with 3 visiting patrons. I will continue to stop at Burger King from now on when passing through this area. Thought I would try something different with my dad. 2 cod and shrimp and 1 sodas at nearly 17 or 18.00 was extreme for this experience. Also it looked like a child painted the bathroom. Paint was really sloppy and splashed everywhere. One would not know they were in a commercial business. Pictures show yellow paint slipped, 2 different greens and yellow all over stall door in ladies room, soap dispenser condtion, handle missing. Quite a mess and not becoming to your franchise

Recently traveling from U.S.A.to overseas including India, I wanted comfort food and longed for home food which I was used seeking out my favorite Kentucky Fried Chicken in Vadodara, Gujarat, India.

Not so much as complaint or about food but was surprised that they wanted additional money for extra mayonnaise and aggressively seeking donation.

Surprised being in third world country, gladly paid for the mayonnaise. However, they aggressively pursued donation for the under privilege. Being generous and privilege, I allowed her to decide the amount whereupon Indian Rupees 25 was collected.

What I would like to see is receipt reflecting these charges and donations and not pocketed by the management especially from the local Indian public.

Thank you for taking time to read this and making Kentucky Fried Chicken proud and continuing to catering in the third world countries where we miss you. My family and I eat KFC at least 3 times a week.

I can be reached on cell [protected] or address 3428 Laurelwood Street, Horn Lake, MS 38637, U.S.A.

Vijaykumar Contractor

I ordered 4 zinger wings from KFC Sasol Zebetiela.. Firstly the service for ordering is slow, on top of that they use FNB speed point machines but I was told that they don't use the tapping system. Secondly I have to wait more then 15 min for an order which they told me was ready(they just leave the food on the counter) .. Thirdly the shop has flies all around the kitchen and the floor is dirty...

Please assist.

Went to KFC kensington. Ordered a box meal. Was told due to soda machine not working I could not order that meal. I asked for a can of cold drink instead but no they don't have cans. I was told a manager was called. Waited 5min and then left. You can't tell me that the manager was sooooo busy that they couldn't sort it out. How on earth does a busy KFC not have a working cold drink machine? Why is this the second KFC I have been to in a week that is unable to supply what they advertise? Still waiting for anyone to explain why edenvale and kensington kfcs are up to [censored].

Please be informed that I am at KFC mount Edgecombe at the Caltech garage opposite the McDonald's. The store is FILTHY as ever. EVERY single table is dirty. The air con is leaking and there is water all over the floor besides just water, there is good crumbs and stuff all over. It is 5:25am and all the breakfast menus are up but the staff refused to give us the breakfast as they say breakfast starts at 6am. The attitude of the staff is disgusting, they have not customer service etiquette at all.The toilets have no toilet paper and looks as if It has never been cleaned.I have pics to prove how.bad the condition of the store was. Someone needs to do something about this asap.
Magdalene Naidoo [protected]

KFC South Africa the branch in Rifle Range Bassonia . Was refusing to assist us as when we entered the store My husband and I with his sister and her girlfriend we are all gay. And white my husband his sister's girlfriend kissed when entering the store refusing to assist us claiming sytem down but they are helping coloured lady before us also all that is using the drive thru. As the regional manager told me they have to take your order manual as well as the money we we told sytem of we can't help you. As we left an Indian lady was assist as well as the Muslim couple that came in the drive thru was also being assist. We also noticed that the majority of the staff was sitting in the restaurant and eating there meal were only customer are being seated. This store is racist and Sexist.

The KFC Branch in Hartbeespoort at Sadiba Plaza is the worst ever. This is the second time in two weeks that we were turned away due to the fact that their chicken was not cooked yet. We were told to wait 15 min for it to cook. The lady serving us did not know what we were talking about when we tried to order a streetwise 5 meal either. This is realy pathetic.

A female assistant manager and Kayla at KFC in Redmond she was having an altercation and cussing at a crew member named Austin she is yelled and had an attitude and screamed at him to get off her forwarding this that and the other news.I am Friends with the Board of Directors I was at your store and witnessed this happen at 5:30. I recommend she be replaced by someone who has the ethics to be a assistant manager.

The manager at this kfc is absolutely rude and undermines every customer we waited 45 mins for wings and when we asked to speak to her she told us to shut the [censored] up and wait in line this is not our father's shop she then gave us the customer care number which was closed at the time and she gave us another number for the shop which she herself picked up and told us where to get off I've never had such service anywhere