KFC’s earns a 1.3-star rating from 3487 reviews, showing that the majority of fried chicken enthusiasts are dissatisfied with their meals.
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Service at KFC Gulf Mall.Gharaffa Branch
We have ordered Dipping boxes and our number was 84 .We were in the queue for more than half hour and I was standing there right at the desk and they ignored me and went on till 90 .Then I had to raise my voice to get mine done .They did mine but many of the items mentioned in the order was missing.They even served the drink on their choice.We had to get up from the dining table to the outlet twice asking for the missing items. This is such a ridiculous way of treating a customer.It clearly shows how racist some people are, especially the two lady Philipinos counter staff.
Chicken strips
Milledgeville GA 31061
Service sucks
Chicken is stale and tasteless.
Never eating here again until new staff are hired that know how to cook and wants to be professional.
Desired outcome: fix it
Combo meal
My strips are old they have been refried and are chewy. Now I'm starving on my lunch break. Fries are cold why are they serving left over food? This is unacceptable
Desired outcome: Refund
LACK of wearing masks. Covid-19.
Sunday 19th December, 4.15pm.
Location KFC 208 McGuinness Boulevard, Brooklyn, NY 11222
Staff not wearing mask at 208 McGuinness Boulevard, Brooklyn, NY 11222. Store is clearly labeled that ALL employees and guests to wear masks. Staff are exposed to food and customers. No managers were present.
Covid-19 cases are on the rise. UNACCEPTABLE.
Desired outcome: Staff to be reprimanded.
Refund me
Ordered a zinger box meal with corn and an extra chips instead of a drink and a zinger meal with extra chips instead of a drink
I got a zinger box meal and a zinger burger with 2 portions of mash potato?
Who wants mash with a burger? Not me!
If they'd run out of chips I'd of been happy to wait rather than get home to be disappointed
Poor service KFC Keighley
If you've run out of something just tell the customer and at least give them the option don't just give them something you need to get rid of
They did manage to put in half a portion of chips with the zinger box meal which is what makes me think they'd run out of chips
Service/order issues
I visited Friday December 10, 2021 at the Lapeer KFC. I ordered an eight piece meal with mashed potatoes and coleslaw. I asked for wings to replace the thighs. I received no thighs and no extra wings, therefore shorted two pieces of Chicken. I received gravy but no mashed potatoes, I did get Mac and cheese no one wanted, I called the store and got a...
Read full review of KFCshorted 4 pieces of chicken on a 16 pc meal
Ordered a 16 pc meal was charged for a 16 pc meal.
Received 12 pc .
KFC G410075 6003 MERRILL RD JACKSONVILLE FL
TICKET #2626 5:09PM 12-12-21
Desired outcome: 4PC MEAL
Dining room closed
You KFC location in Forest City, NC has been closed for a long time. It is crazy-why can't you open it? We have not eaten there since it has been closed & will not until it is open. No excuse for keeping it closed. A lot of elderly people live here & they do not like to use the drive though. If you are not going to open the dining room-they close the store down! We have Chick-fil-A here now & Cookout is coming. Chick-fil-A dining room has been open since they opened! Shame on you KFC!
Your KFC location in Forest City, NC has had the dining room closed for a very long time now & we are fed up with it. We now have Chick-fil-A who's dining room has been open since they opened-that is where we go now. Will not eat at your place until dining room is open. A lot of eldery people live here & they do NOT like using the drive through. We also have Cookout comiing so we will not need to give you our money anymore.
I think you should buy a gift card so that you can have some discount. wanna try?
click the link below to purchase.
https://eleads7.com/click/b2048f89eba
I was shorted 4 pieces of chicken from the 12 pc meal
Drive through ordered and charged for 12 pc meal. Went to our destination for dinner and we were short 4 pieces only 8 in bucket. It had a negative effect on the dinner party.
KFC Restaurant G410075 2 264 2626 ticket 2626 5.09pm 12/12/21
E-Mail [protected]@comcast.net
Desired outcome: 4 pc meal
Food restaurant
Hello, My name is Lori Fairchild. I truly do not mean to be over dramatic, but needless to say, my recent visit to your Astoria, Oregon store was such a utter disappointment. It left me... just sad! KFC is a bit more money and calories than I can generally afford. On Dec 8th thou, we decided to treat ourselves to KFC. U was so excited! While the gal that...
Read full review of KFCThey delivered my food but forgot 3 items in my order
They delivered my food but forgot 3 items in my order, this is the second time this has happened, forgot my drink, my chicken side and gravy side in douglas court Cork Ireland.
3 things missing
i ordered a meal to come to home - three things missing from order
i phoned 10 timess but no reply
Desired outcome: a voucher
Fill up meal
Went through drive thru and got a fill up meal. The chicken was not done potatoes were cold and I paid 26.29 for it. Could not eat it and usually the food is good. Would appreciate another meal because I had to throw out. We buried my aunt and it was our dinner. But didn't get to eat ir. Thank you
Local store
My husband went to KFC 1410 North Expressway, Griffin, GA 30223 on 12/05/21 and picked me up a meal that was incorrect. I ordered mashed potatoes with no gravy, sweet tea with no ice and mac n cheese. They left the mac n cheese out, they put gravy on the potatoes and ice in the tea. He gave it back to them to correct and did not check it when leaving because he assumed it was correct after having given it back to correct. Someone purposely put their black curly hair in the food. There was so much in there it had to be placed there. I am an RN and my husband a Paramedic. We work hard for our money to pay for nastiness.
Desired outcome: money back
My husband went to KFC 1410 North Expressway, Griffin, GA 30223 on 12/05/21 and picked me up a meal that was incorrect. I ordered mashed potatoes with no gravy, sweet tea with no ice and mac n cheese. They left the mac n cheese out, they put gravy on the potatoes and ice in the tea. He gave it back to them to correct and did not check it when leaving because he assumed it was correct after having given it back to correct. Someone purposely put their black curly hair in the food. There was so much in there it had to be placed there. I am an RN and my husband a Paramedic. We work hard for our money to pay for nastiness.
Product & service
Food quality - half cooked, dripping with oil, cold, many items I was told were unavailable at the time Orders - the last two years I have not had one order been correct, missing items or incorrect items Service - I have had to wait 5 to 15 minutes to place/pickup order while staff was busy talking to each other about everything other than kfc business -...
Read full review of KFCI did not order anything
I did not order anything but I just got an sms stating I made payment to kfc ballito and the money was deducted from my bank account if you can reverse my money I will be very grateful to you
Chicken tenders.
After getting the last bad order from KFC I shall not darken their doors again. The Colonel has to be rolling over in his grave. I ordered a 12 piece tenders and a large fries and paid the extremely ridiculous high price of $28 for some overcooked rubberized dry chicken with breading so hard you could chip a tooth, The fries were not much better made of some past like substance shaped like a fry. The chicken was so bad the cats would not touch it and they like chicken. I filed a complaint number [protected] so maybe somebody will teach these folks to cook chicken, and when to throw it out.
i dont like doing this because people need their jobs . i also understand people have bad days. but when you get treated the sam way over and over it has got to be brought to someones attention. centtennial kfc in las vegas nv. will never see my face again . i will also tell all of my familly and freinds about this place . facebook and wherever i can find to talk about this . not only rude but drove all the way home 9 miles to find no dinner rolls in my order. went back they told me they are out not im sorry or here is money back because we are out... just money for rolls... then acted like i was a problem. the people in charge of that place need to be repromanded . im sorry about all of it dont want to be a nark but im tired of it .. thank you for reading my text .
they stole my money
i ordered a 85 dollar meal and instead got a 50 dollar meal and still payed 85 idfk
Food Quality
Today at 8:30 pm @ kfc ruwi muscat. Order number 36. Chicken pieces, srrips and fries were not fresh at all.
Delivered only partially/ we paid for all
Order ID : [protected]
Mode : Delivery
Payment Type : Cash on Delivery
Dear KFC,
Referring to the below order, I received only partial not full. After the delivery with in 1
minutes I messaged the delivery boy and he said wait for him and unfortunately, he didn't come here yet at-least he can inform me that he will not come.
I hope you will do the necessary for the same.
Thank you.
Jasim
Mob:00974 [protected]
Desired outcome: [protected]@gmail.com
KFC Reviews 0
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About KFC
KFC has grown to become one of the largest fast-food chains in the world, with over 23,000 locations in more than 140 countries. The company is known for its signature fried chicken, which is available in a variety of flavors and styles, including original recipe, extra crispy, and spicy.
In addition to its famous fried chicken, KFC also offers a range of sides, including mashed potatoes, coleslaw, and biscuits, as well as sandwiches, wraps, and salads. The company has also introduced a number of new menu items in recent years, including chicken tenders, popcorn chicken, and chicken wings.
KFC is committed to providing high-quality food and service to its customers, and the company has implemented a number of initiatives to improve the customer experience. These include a focus on cleanliness and hygiene, as well as the use of sustainable and environmentally friendly practices.
Overall, KFC is a beloved fast-food chain that has become a staple in many communities around the world. With its delicious fried chicken and commitment to quality and service, it is no wonder that KFC continues to be a popular choice for fast food lovers everywhere.
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Overview of KFC complaint handling
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KFC Contacts
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KFC phone numbers+1 (800) 225-5532+1 (800) 225-5532Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 7 7 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have unsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 19 19 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number+1 (949) 218-4453+1 (949) 218-4453Click up if you have successfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have successfully reached KFC by calling +1 (949) 218-4453 phone number Click down if you have unsuccessfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number+1 (502) 874-8100+1 (502) 874-8100Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 1 1 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click down if you have unsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number100%Confidence scoreExecutive Director(765) 674-1574(765) 674-1574Click up if you have successfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have successfully reached KFC by calling (765) 674-1574 phone number Click down if you have unsuccessfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling (765) 674-1574 phone number
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KFC emailsletstalk@yum.com100%Confidence score: 100%Support
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KFC address1900 Colonel Lane, Louisville, Iowa, 40213, United States
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KFC social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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