KFC
Reviews and Complaints

went to kfc on fri july 12th at 3;30 pm after an all day of treatments and appts for boyfriend who has cancer. decided to grab food to go home. ordered the 20.00 fill up with an extra mac n cheese. preceeded to wait 15 min along with 3 otheer customers that were ahead of me, when we aske what waqs the hold up, they said fryer wasnt working, one customer asked why he wasnt told that when he ordered, they replied they didnt know til they went to cook more, i preceeded to wait another 15 m9n til i recieved my order.be in a hurry to get my boyfriend home i did not check my bag.once i got home and got him settled i went to fix him some food to find that i had 2 potatoes, 1 gravy 1 cole slaw in bag, NO nucket of chicken, No biscuits and no extra mac n cheese. so i called number on my reciept and talked to heather and told her what i received and did not receive, she replied do you want to come back and pick it up, i replied i lived a half hour away and you dont want be coming back out there now, i was not in the best of moods, so she said i could pick up when i was in town again so will see on monday what happens when i go back in town again ths is the worst experience i have ever had . have never had this kind of service here before. ty ronda martin

Cleaner watches his mobile
Occupied 25%
All tables are dirty
Discussing
We change table three times to find
Chairs. Edges
Deeply
Bathrooms
Even staff does not care about any thing
Philippines all cover and assist each other
My profession is human resources director
It was bad choice to visit
Half of the staff was eating beside the customers

7/9/2019
Store # 1914
Cashier: Jemeisha
Ordered my meal at the drive-thru, cripsy chicken sandwich, coleslaw. Jemeisha had an attitude when I presented her my coupon, as if she didn't know what to do on the register with the coupon. The manager came to assist her. She then roughly handed me my bag. I looked in my bag and asked for napkins. She gave me one napkin. I pulled off. After making it to my destination to eat, the coleslaw was watery and runny and the chicken on the sandwich was SPOILED. I took the order back and began to speak with the cashier at the register. She went and got management, as I was explaining to the manager, the big sponge-bob ugly chick (Jemeisha) at the drive-thru window said, "she wanted the coleslaw on the side". My response was, "what are you talking about, I have a complaint regarding my food preperation little girl, stop talking to me and let me discuss this with your manager. The manager began to prepare me a new order. The drive-thru cashier "sponge bob" Jemeisha continued to talk. I told her a few things to get her quiet. The manager made me a new order and apologized for my inconvenience. She advised me to do the survey and address what happened with the cashier at the window Jemeisha. Leaving the store the manager advised her that she shouldn't have said anything to the customer because it didn't concern her.

The KFC in Pacific, MO is horrible from the service to the food. The chicken leave a film of grease in your mouth. It taste terrible. It's not the golden brown that you see in your commercials at all. It is dark and dry looking. This place can be a hit or miss. One time you can try them and it taste good. However, that is like finding a needle in a hay stack. The workers seem clueless. Maybe you should send out secret customers.

I don't really have a complaint, I just really, really want to know what are the original chicken littles are coming back? Y'all really need to bring them back, I love and miss them BRING THEM BACK! please. I'll keep writing until they come back thank you. Those want to be chicken littles y'all sell now is just a chicken strip. BRING back THE ORIGINAL CHICKEN LITTLES, PLEASE THANK YOU again.

I visited one of you shops on 06/07/2019 at 5.18pm.
I ordered 3 meals with 2extra sids and extra drink plus extra dips, it was very busy and was asked to park up for 2 minutes. After 20 minutes we were served our food but was misssing one drink and dips. That was resolved.
On arriving at my daughters I was horrified at what I was to find in the bag.
All the food was mixed up in 3 bags, now I was faced with a choice take it back or ring the store so I rang up and there was no answer.
My grandson who has autism, has a food phobia and cannot bear to have his food messed with, so for me to try and dish up his food left him distressed. The food should have been served has shown on your advertising posters not simply tossed all to gether for me to try and make sense of our order. Has I live in Lancashire and did not have time to return to the store I took photos of the bags before and after I opened them. Please take the time and look at them, food should be served in away that makes you happy to eat not more likely to put in the bin. To say I am disappointed is a understatement.

I look forward to receiving a response soon

Regards
Marie riordan

I went to KFC Drive thru in vidalia GA on 7/7/19. Placed my order at 8:32 was told it was going to be a 3 minute wait & to pull into a parking spot. I waited until 08:54 with no one coming so I went inside. Proceeded to wait another 5 mins before being asked if I could be helped. Got my order but they threw my receipt away. Ridiculous. Won't be back.

INT Food Services Corp RUC: [protected] Which operates a KFC in Cumbaya, Ecuador has been racist a number of times in two years. Let me explain. This American company franchise discriminates against "extranjeros". Anytime someone who is not Ecuadorian orders food, they receive: approximately 10 french fries which are cold, a child size piece of chicken, a small drink, and no coleslaw in my case for my Big Box which cost $5.99. C. Sanders would roll over in his grave to know that his company was franchised and allowed to discriminate against Americans abroad. For $2.99-$3.99 they give the native population huge pieces of chicken, fries, etc. So, today they out did the discrimination. My Big Box 5 Estrella had exactly:
10 fries
5 small popcorn chicken pieces
1 very small chicken leg
and one small cup for watered down soda
Total: $ 5.99
Order #94 FAC# K043F?[protected]

I am disgusted. It was worse than I would feed my dog. I told them last time, when they fixed what they did, that the very next time I would write to complain. I am tired of the outright discrimination at this facility and others in Ecuador. I think that KFC's image is more than tarnished. I am truly sad that this great American company has allowed itself to be so debased. At least at the McDonald's next to the KFC for the same money I get twice as much. Tribute to C. Sanders, I am glad you didn't get to see this shameful thing.

Service was poor and rude. Didn't ask what type of chicken didn't listen to order. Had to go up wait in line to reorder drinks. Was given no napkins or plates. The bathrooms were dirty and your feet stuck to the floor. They started an argument with me when I stated that Isaac was rude and didn't listen to the order. The whole time I was eating all they did was talk about me in a loud tone. Very unprofessional and I will never stop in again when bs k in the area.