KFC
Reviews and Complaints

I've called the location to complain about the young man working drive thru that was extremely rude over the intercom pulled up to the window and still rude. Maria Ponce is the head manager in charge called a few times and no answer never again will I go to this location!

I stopped coming from Fort Garland Colorado to have lunch on the go with my folks at your kfc/Taco Bell!
The drive through which could not be read due to tiny lettering gave us the need to go it. There was no soap in bathroom and only a dirty air dryer. Upon asking the cashier for soap, she laughed and said "we just got dirty, here. Just kidding"
We were given watery Diet Cokes,
A burrito missing half its stuffing as the first 3 bites were dry tortilla and what was left came out like juice from bottom of blown out soggy tortilla.
The quality of the burrito is an epic fail

The spicy chicken sandwich was poorly made bun dwarfed the soggy should have been Chrispy chicken patty, I asked for Mayo, extra sauce, pickles, lettuce and onions.
I got 2 pickles, extra sauce.
Upon eating the sandwich, my mouth and lips were painfully assaulted by the overexposure of pepper in the sauce.
Within 2 hours my lips continue to burn so much so that the heat activated sores all over my mouth that have required Rx medication to be called in on vacation and ive missed time being social on vacation Bc of the pain and embarrassment. What ever you put in that sauce should not be eaten or should have serious warning labels
Spicy means hot and spicy ~ not just hot and painful. Ive eaten spicy chicken sandwiches all over and this was by far the worst
We paid over $30 for our awful meal

Please contact to correct this situation Bc this just isn't right at all and I truly hope you reformulate that awful sandwich.

I saw on the television and ad for KFC

9 pieces for $10.95 on Tuesdays, I went into KFC Smithfield Cairns today and tried to order this and was told that this offer was not available and they were not running this special. When I questioned her on that she said just because I saw the ad on TV that didn't mean the Smithfield store in QLD. I then told her she need to let management know that this is false advertising she just brushed me of as to say she didn't care. She said the special only applied to specific stores, if this is the case I suggest you put on the ad which stores it applies to. Needless to say I wont be going back. But I will not think about taking this further onto higher authorities as I am sorry this is false adverting at its best

I just bought a 9 piece bucket from KFC Ballito and when I got home I found only 8 pieces. My nearest KFC got burnt down and Ballito is the nearest. What do I do now. I'm hungry, I bought KFC for the whole family but I'm not gonna eat anything now coz my piece is not there. I never eat lunch today, I was waiting to get KFC and your'll did this to me. I'm so angry. I'm not gonna drive 30kms back to pick up one piece of chicken, do you expect me to count chicken in the bucket while I'm at the store. Because of this incident I'm no longer hungry, I lost my [censored]ing appetite. What do you expect me to do now. Imagine if this incident happened to your CEO, you think he will be happy. I paid my money, I paid for 9 pieces and your'll robbed me for one piece. It's fine, keep robbing people of their hunger. to the person that didn't check my bucket for the right amount of chicken, I hope you sleep well at night. It's been like almost 20 days and I haven't even gotten 1 cent back. Is this how big corporations treat their customers

This the 5TH time this location has messed up a drive thru order. HWY 157 Cullman, AL [protected] 6:15 The screw up this time was : I ordered a 5piece tenders meal, crispy, slaw, green beans and a Dr.Pepper. I received: 5 bar-b-q strips, pickles, slaw and green beans. I did not eat the 2 sides because I needed the 5 peice tenders, crispy. That little deal was $8.99. A full refund will suffice. Contact me at [protected] Rick Isbell **Please double check your drive thru-orders. It's not my job to do so.*** [protected]@yahoo.com

I went to the drive thru pulled up to the mic and man proceeded to tell me to hang on. A minute later he started talking I thought he was talking to me so I started my order. He then yelled in the mic I told u to hang on I am talking to the person at the window I replied I had no idea who u were talking to I thought u were talking to me and he said well no I forgot to shut off my mic. He was rude

Hello dear
I have a complaint to the South Maabila branch store, Muscat, Sultanate of Oman.
So that it is unfortunate that we find the treatment of the staff very bad and also in the service and dealing with the customer. And I have an experience today so that it is written on the door 11 in the morning to start work, but I was at the door until 11 and ten minutes in hot and until I received the request at 11 and twenty
I also have experience with a restaurant manager who tells me to come at 11 and a half
i said to him: Why is it at 11 and half and a text is written on the door at 11 only?
In short, the Maabila store does not match the name, the Global Store

we ordered a 12 piece bucket tonight paid $30 and revived only 6 pieces the employee when we pulled back around the first thing he said was we gave you all your chicken at this point we had said nothing then her argued with my husband and walked away then he came back and asked for the chicken and took it to the back of the store( i have no idea what he did with it ie: spit on it dropped it on floor or what) he brought it back with 6 wings on top shut the window and went to the back. we are 2 elderly people who got ripped off and if he got us sick well you figure that out. we want our money back and we will never go to any KFC ever again

I bought chicken nuggets, Aug. 31. The nuggets were too hard. They were hard to eat, they need to be fried less. The guy did not give me my receipt, I forgot about it. I like to do the survey, and get my free chicken sandwich. The nuggets are fried too much!

We went to the Kromboom Road branch in Cape Town.
To say the food was inferior is an understatement, it was so bad my dog wouldn't eat it.
The chicken was mushy, with a brownish flesh, tasteless.
It was fried or cooked with old oil flavor not even edible, it was nauseating.

The chips oh my word, it doesn't even deserve a mention, it was probably fried re-warmed a few times. It was dark brown, dry to a point you choked on it, only good to throw in the trash.

I do not want vouchers, a new order... No... I want to make people aware not to buy from Kentucky Kromboom Road, they don't know the 1st thing about quality food & service.

I really want to compliment James Gamble (spelling?) at the Kentucky Fried Chicken on 6th avenue in Tacoma Washington 98405. I went to the store on August 25 at approximately 7pm. I ordered 24 piece hot wing. When I got home the chicken was a hard as rock. It had been left out for hours. I couldn't go back yesterday, but I called this morning and James Gamble was so professional. He told me he'd be happy to replace it. I went to the store on my lunch and he did replace it. He cooked it himself and it was fresh and wonderful. But mostly I was so impressed with his customer service because he is very young man. At least he appeared to be very young. I am all impressed with the customer service I received yesterday. I don't know if the chicken can be removed after a certain amount of time, or maybe they cooked to much but it should never be sold in that condition. I would appreciate if you would please let Mr. James Gamble know how much his customer service changed my view about that particular store.

I don't understand what's happening with KFC food. It used to be the best 'fast food' on the market and now it's completely inedible. I went to my neighborhood KFC on Bridgeport way, Lakewood, WA (August 24, 2021 @ 4:30 pm.) and it was closed, so I went to the one on Steilacoom Blvd. in Lakewood (now 4:40 pm) and ordered two single popcorn chickens, family size coleslaw and one biscuit. I told the girl that I did not want any old stale popcorn bits and she said no problem. I paid $20 for the food. When I got home, I opened them up and the popcorn chickens were a very dark brown and hard as rocks! A lot of them were the dried bits that contain no chicken (exactly what I said I didn't want in my order). I just threw away $20! Now this is the last time I will go to KFC as this seems to happen whichever KFC I go to, including the one on 6th Ave, and Division in Tacoma, WA. I thought if I went to different ones, they might be different, but no.

I am seeking monies owed to me from a court case in Virginia.

GV16019625-01-Lee v. Lee-Garnishment Show Cause

The case was decided in my favor. This major corporation is now prolonging paying me. I am trying to settle this for just the award amount, but if it continues I will seek more to include all servicing fees and interest. My next steps will be involving the news and social media.

Ordered a 12 pc boneless feast and didn't get the popcorn chicken! My eldest son only eats popcorn chicken! It's quite expensive anyway but to not get it is terrible! As we live 5 minutes away from the store on Sutton road Maidstone Kent I called them as I could have run down I got it myself! I tried to explain this to the lady on the other end of the phone ! She was rude in reply telling me because it's a 3rd party company I would have to contact them ! I'm devastated for my son who has gone without as all you can do with just eat is request a refund! Order number is [protected] .

Last night I ordered 1 zinger box together with a zinger sandwich for delivery; however my order was incomplete. I had complained immediately to the customer care center and they said they will send the rider right away. Still I had to call again a couple of times without any luck and then slept. Then in the morning I complained again and the same thing was repeated.