Dollar General’s earns a 1.2-star rating from 3853 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Clover valley milk
You have taken Pet Milk out of your stores and replaced it with Clover Valley brand. This milk is not good and I have taken back several gallons which is still in date but spoiled. I am going to stop buying at Dollar General and go to Walmart if Pet Milk does not come back into the store. Pet Milk is fresher and tastes alot better. It doesn't spoil as quick...
Read full review of Dollar GeneralUnethical behaviour / very rude manager / strange guy going in and out the employee room / no items keyed in for accurate pricing
On 09/03/2020 at approximately 4:40 pm i was shopping at your store at 3104 W Old NC 150 HWY Located in Crouse, NC 28033. I went into the store me and my daughter to buy some coca cola products that were on sale and just a few more items. When walking into the store there was only 1 cashier at 1 of the registers clearly she did'nt have on a mask and I have...
Read full review of Dollar GeneralComplaint
Store #07768 in lubbock texas employees as well as all other stores need to be aware they can NOT inforce wearing a mask! Please let them know, employees jobs do not include harrassing customers about having a mask ty!
Read full review of Dollar GeneralRules
On Aug 31st, I went to the DG on S. Rock Rd. I realized I left my mask in the car and was walking back when a mask-less couple approached. I finally entered the store to witness at least 6 patrons in line without masks. There is a visible "masks required" sign posted on the door but noone is enforcing this mandate...200, 000 deaths! This is unacceptable and irresponsible.
Read full review of Dollar General and 1 commentUnorganized workers!
Our store has been clean and organized until now! I know we are in a pandemic this is not about empty shelves! We are shopping off carts while workers are flirting around the store doing nothing! I had to move a full cart of empty boxes to get my dog food! Every aisle you try to navigate either has a large cart in it or 2 employees. Shooting the breeze! I stood in line waiting my turn only to have a lady walk in the wrong way and boom a girl is there to help her with her return and then not even help people waiting! And never are there more than 1 cashier! The store needs new management and some employees need to be let go of or supervised!
No masks at the ashland store :- (
I was just at the store in Ashland, Virginia on yesterday. There are signs on the door that say you must wear a mask when entering. When I went in the store with my mask on I encountered 5 people including the cashier and NONE of them had on masks. This is not the first time I have gone in and seen customers without a mask nor this cashier. I like shopping at this store because I find good bargains, however, I feel like I am going to have to stop going because I cannot go into places while I am trying to protect them by wearing my mask but no one cares about protecting me. Please get this corrected so I don't have to stop shopping here.
Maskless manager and employees waiting on customers - pandemic
So, in Texas it is a LAW to wear masks in any public place. Just like it is a law that you can't smoke in the store nor drive down the street at 120 mph. It is a law and NOT a choice to wear a face covering of some sort when dealing with the public (customers). So, on August 27th, I go into the store located at FM 741 Forney, Texas and as usual, the...
Read full review of Dollar General and 1 commentCustomer service employee - Yolanda
I went to the Dollar Store located at 958 E Rodeo Road in Casa Grande, AZ and was terribly disrespected by your employee Yolanda. I asked her if she could hold a moment while I got a box for my glue gun. There was nobody at the register just me. She didn't offer to help me find a box and rang my purchase. I didn't want to do that just leave everything and...
Read full review of Dollar GeneralService
I shop at the Dollar General at 1850 N Valley in Las Cruces, NM. I love Dollar General for the convenience and good prices and the ease of shopping and finding things in the store. Lately I have been put off and really disgusted with our manager at the store on Valley. I go in often to buy items and some of them are on sale. Even if the price is a little...
Read full review of Dollar GeneralManagers
I have called and Thad the regional manager was suppose to call me back and never did. Your managers are telling people that my kids broke into their store and she is telling them my kids's name, this is Slander and it still going on. My daughter went in there and politely asked what they were talking about and the manager called the cops and said my...
Read full review of Dollar GeneralProducts not delivered.
The company dollar general has decided to drop their regular delivery service and deliver certain products for themselves. Products like milk and ice cream. The problem is this store only get one delivery. So the shelves are empty most of the time. Because this store is the only store to buy food in this town, we have to go to a near by town to but what we...
Read full review of Dollar GeneralOnly 1 checkout, and incredibly irritating lines.
This dollar general only has 1 checkout working, they need to open a second register, but they say that it isn't working. I can't even stop on my lunch break anymore because the wait in line for checkout takes to long. I normally enjoy shopping there but the last three times I have had to wait in line for over 10 minutes, because only one register wa...
Read full review of Dollar GeneralNeed new management ones that actually wanna work
Your guys store around here are ran like crap. I see the manger and the assistant manager go out and smoke 20 times their shift or they just stand around and talk to their family members whenever they come in and not help out the rest of the stuff the store looks like it's never been swept never been mopped there's only about two good employees and you're getting ready to lose both of those because management.
Employees not wearing face covering
I have been to two different DG stores during PANDEMIC, one in Thomasville, ND and one in Welcome, ND and the employees in either store was wearing a face covering, even though the Welcome store had a sign on the door stating face coverings were required. I am 64 years old and care for my 89 year old mother so I try to be as careful as possible. As much as I love DG, I will need to shop elsewhere until this PANDEMIC is over. Sorry.
Store cleanliness
i went to my local dollar general store# 16797 [protected]. this store is small but not dirty, todays visit very un organized empty shelves, open soda bottles on shelves trash on floor everywhere. sealing fell through blocked off isle but not cleaned up . just plain dirty . did not take photos will think twice before going into this store again if this keeps up.
Service personnel
After three trips into New Blaine Arkansas Dollar General, all staff members were wearing masks, but under their chin, not covering mouth or nose. I'm a 71 year old man with cardiac problems, my wife is 69 with stage 4 matastatic breast cancer. Neither of us can afford catching corona virus. We wear our masks diligently, I am fully aware that the mask I'm...
Read full review of Dollar GeneralStore management
We live in downtown Madison, Indiana and are currently without a grocery store. Dollar General is the closest source for quick shopping but most of the time the shelves are almost bare. Several times the store has been closed for several days in a row (not including after their robbery recently). Staff stand outside and smoke sometimes leaving the store alone with customers shopping or standing at the checkout. It's dirty.
The building of dollar general in village of augusta
To whom this concerns:
I am writing on behalf of the approval of the new site at the Village of Augusta, Michigan. I understand You will be filling in the land which is a 100 year flood plane. Filling of this property will cause flooding in multiple residents back yards. We were not included in this decision which you have received permission to do so. Since we have gone to the village with our complaints they have given us a teleconference to voice concerns about this. To me it seems as though they already have gone behind our back and has made this possible for you to do so. There are other areas in this village that will not effect the residence yards being flooded. I am asking as a concerned resident of the village to consider another location.
I am asking who will be paying for the damage to my basement when the flooding takes place. Second concern that we have is the traffic backing up along Michigan Ave considering this is directly across from Knappen Milling grain Mill with multiple semi trucks coming and going. Your presumed customers will be held up in the parking lot during rush hour traffic due to the traffic from Fort Custer Industrial Parks main route to Kalamazoo and to get out on to I94. This will surly deter anyone from even stopping into this store.
On behalf of the residents of Augusta we ask that you consider putting your building at the opposite end of this village to avoid the said traffic back up and the flooding of our community. I believe it would be better to open your business with the agreement of the people to have you hear, then to go behind our backs and cause hardship and damage to our homes unnecessarily. There is already a DG in Galesburg 4mile west and all so 4 mile east in Urbandale, why do you want to destroy a flood plan when it is not necessary.
Thank You
Beth Graybeal/Sam Harper
404 E Washington St
Augusta, Mi.
[protected]
concerned residents
firing/penny item
Are employees allowed to purchase penny items when off the clock? Are they allowed to lay an item back to purchase when they get off work? Are employees allowed to gather penny items from stock room to give a customer? Can one employee check out another employee that's off the clock to buy a penny item? Does all this apply to DG managers?
Got harassed from an employee that wasn't even wearing a store uniform
I was couponing and an employee that was in normal clothes (no uniform) by the name of micki came to me and told me since I was penny shopping (which I wasn't, I had my phone out scanning items making sure my digital coupons would work for the items before I got them to the register and than they wouldn't work) that I needed to go to the register and check...
Read full review of Dollar GeneralDollar General Reviews 0
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About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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Overview of Dollar General complaint handling
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024 - View all Dollar General contacts
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