Dollar General’s earns a 1.2-star rating from 3853 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Couponing
Every time I try to use a coupon they don't scan . The manager Michelle was very rude today I asked why it wouldn't scan it was the right coupon and not expired. She agreed but told me she couldn't help me and she was the manager so don't ask for one. I complained before and all the response I got was uninstall my dollar general application and re install...
Read full review of Dollar Generalservice
What has happened to this location? It use to be really neat and well stocked. It seems that the manager was on leave and the substitute is not as good. The staff does not seem to follow thru on stocking and you have to go search for someone to ring you up. The aisle are cluttered and you can't push your cart thru. I hope you can bring back the previous manager. She ran the store so well and it felt like a community store.
Read full review of Dollar General and 1 commentdr peppers
Lipan is a small town population 435 . We where very excited to have a Dollar General come to our town so we don't have to drive 20 mikes to the nearest store to get something we need but since the Dollar General has came to our town everyone we go the this location 9 times out of 10 they are outta Dr pepper . I can understand this happening acctionally but...
fired really for nothing
I am a former employee of dollar general. I'm the only one wh has been there over a year. For starters they forced me to be part time all because I had a second job that didn't interfere with my work time at dollar general. After that the new store manager then took me from 30 hours a week to 11 hours a week. I was off 8 days cause not only was I scheduled...
Read full review of Dollar General3/12 packs for $11 sale
I went to get some groceries at DeKlab Illinois south 4th street location and when I went to pay for my pop which had 3/12paks for $11.00 below it was not honored by the store. As you can see in my pics it was marked 3/$11 but Manager would not honor this. Her response was that corporate sends down the strips that go on the front of the shelving that are...
melvin veach stalks me
Melvin Veach stalks me and he works at the Laverne Oklahoma Dollar General he rang up 4 charges on my credit card this morning and it took all my money for food. He pretended he was on the phone with your central office. And told me all my money was put back on my credit card...but he stole my money! Why is this going on here in Laverne Oklahoma? How can workers be allowed to target and steal money from customers? He took all my money off of my card! And then lied to my face! Sick of him and a couple of others who steal from me and others!
delivery trucks sitting in parking lot of the store leaving the truck running all night
I called the dollar general and talked to a Lilly the assistant manager last night @ 9 pm. I informed her that the delivery truck running outside the store should be turned off by 12 I was being generous with the time. Your company prides themselves on putting there stores in small communities, well guess what ? Our bedrooms are right outside that store. The law states and this is the law # 2018-15 . No noise, back up horns, truck noise after 11 @ night. Here it is 3 am in the morning and the truck is still running. I've complained recently about delivery trucks b/4 8 am now I am complaining about trucks running all night. The drivers spend the night in the truck and leave it running overnight while they sleep, .unfortunetly I am not able to sleep. It's detrimental to my health. Called the police he turned it off right b/4 they got here, after they left it started again. Three strikes and your out. Unfortunately you don't take this serious b/c it goes on now everywk enough is enough so many complaints and the city will fine you maybe that would be better since being nice and writing to you and calling the store isn't enough. This won't be the last time you hear from me b/c tomorrow morning I will be @ the store complaining to your manager. I will leave my name And number tomorrow with the store manager about this problem and hope that it will be rectified
NO the law is in Atco N.J. 2018-15 No Noise after 11pm to 8am. Anything detrimental to the health and well being of the ppl. Since they chose to put there building in between two houses they must respect how we the ppl feel and we feel we don’t want any trucks running leaving diesel smell to come into our bedrooms . Noise like backup alarms on there trucks and there radios playing sorry you have a hard battle with me believing any of what you are saying since I experience this @ least twice a wk. Hey they can buy my house to expand there parking lot which would be there best bet!
I don’t care who, what, where or why, bottom line is it has Dollar Generals name on the side of the truck they are responsible for there stores deliveries. Not here to debate, just fix the damn problem and stop letting drivers do as they please. Kinda funny that once I went & spoke with the manager and not the little puppets In place things got a little better b/c he talked to the drivers.
consumer confidentiality
To whom it may concern;
I've sat on this for about 3 weeks now, hoping that my feelings would pass, and they were just due to my son's bad experience working at the Bonne Terre Dollar General Store. But the longer I think about it the more upset I've become, and have decided to give you all an option to take care of this problem before I'm forced to.
We live in a small town, so everyone knows everyone's business. While waiting in the checkout line, a friend of ours listened to your cashier named El talk and tell lies about my son and family's personal business. In particular that we have guns at our house. She has ABSOLUTELY no business sharing that information with ANYONE! If I hear anything else like this, I WILL file a lawsuit against Dollar General without hesitation.
Most Sincerely,
C.D.Johnson
Condition of store and property.
I am Walter Mansfield and live at 211 W. Grand Ledge Hwy. which is right next door which means the Dollar General Store is right in my back yard which also does not please me. The problem started with the construction. During the excavation it was obvious that there was going to be a problem with the drainage of a low spot on our adjoining property line...
Read full review of Dollar General and 3 commentsassociate
I had three probems with the same associate. First, I had cat food that was advertised for a price, but not ringing up that price. The associate said the ad was no longer valid and didn't want to change the price. The ad was hanging in front of the cat food in the aisle. If it wasn't valid, it should not have been there for customers to see. Then, I had...
Read full review of Dollar General and 1 commentsecurity
This afternoon I was at your Dollar General Store located at 830 49th St N, Saint Petersburg FL 33712. I stopped to pick up some food for my goddaughter. While in the checkout line near the front door a man began to curse at me and other customers. He came in and out of the store daring people to say anything. He had backpack a bicycle and metal fixture to...
Read full review of Dollar Generalthis store is a nightmare
This store needs immediate attention. You cannot get down aisles because of merchandise piled in carts. A handicap person could not shop here because of aisles being blocked. Merchandise cannot be found because it's not where it should be. It is the only place to shop in this town and I believe the prices are escàlated because the compañy knows there is no...
Read full review of Dollar General and 1 commentclover valley pickles.
I checked several stores throughout the state of Wisconsin and cannot find Clover Valley dill pickles. I usually buy the very large jar but none to be found. There are Mount Olive pickles, but they are the worst I ever had. Bring back Clover Valley. Also cannot find the sweet spicy sliced pickles. If this change is a money issue, most people would pay a little more for a product they like.
Read full review of Dollar General and 11 commentsmanagement
To whom this may concern and the corporate office in headquarters I'm filing my complaint on store 5690 west 70th street in shreveport La 71129 store manager P.J on July 27, 2019 he hired me fix the schedule told me he will work with me on everything I needed to know about the store and what I didn't know he will teach me in training me on how to do so will...
store manager. vicki...
The store manager Bard me from two stores for a shoplifting incident that I was not even involved in no police report was made no arrest was made. I'm highly embarrassed I am highly inconvenienced as Dollar general is the only store in my town to shop when she told me that I was not allowed in the store she screamed it across the parking lot which caused further embarrassment I have spoken to a lawyer about this he says I have a very good case if you cannot resolve this and this lift my name of that list then my attorney will file suit against you for everything possible. I made a verbal complaint with someone at your corporate headquarters a week or so ago and I have not heard back from anyone my attorney suggested that I make this attempt to resolve this on my own before he gets a hold of it. So today I am asking that you tell Vicky to leave me alone . For her to lift my name of the band that she has me for two stores Dutton and section as I did not get caught shoplifting, I no police were called no report was made and there was certainly no arrest. It seems to me this lady has no has no case against me therefore I should have the choice to shop at Dollar general if I want to Sincerely, Amy Allen August 22, 2019. Please let me know something as I would not be able to stand the embarrassment of trying to shop and getting yelled at or officers called
Special k fruit and yogurt
I purchased a box of Special K Fruit and Yogurt from the listed above location on 8/21/2019 and went home to eat some cereal. I ate my first bite and gagged and threw up and screamed it was such an unexplainable horrible nasty taste in my mouth. I told my husband I will never buy this flavor again. It was so bad until I looked at the box and discovered that...
Read full review of Dollar Generalcustomer service ignored - unethical behaviour
I went into a local store to get some Fancy Feast cat food in the box (12 cans ). There was two girls working in the store. Back door wide open, no one in the back. NO manager on site. I waited in line and asked one of them to go into the back and see if they had any boxes of this cat food, and was told that as soon as the cashier was done with a current...
Read full review of Dollar Generalis worker and manager
i was in there yesterday and the casher and manger was talking [censored] about me for no reason and i just went in there today and the manger they same one just thru my money on the conter and thur my reciep nothing said hi or anythang i don:t deserve to be treat like this it a guy manger i will never walk in that store again very poor service.and the dollor...
Read full review of Dollar GeneralYour assistant manager
I was in one off your stores in salter path North Carolina on August 18 at around 7-8 pm I watch one of your manger yelling at one of your employees so bad she was crying she was a older employee I believe her name badge said Marlene I've never seen a manger talk to and employee like that ever and to make her cry in front of everybody this is unexpected from someone that is suppose to be in management very disappointed that you we let your manger speak to someone that way
Employee Theft and Customer Neglect
I want to mention that I have worked in Retail Management for nearly 40 years. I am retired but that doesn't stop me from rating my service! 1) Customer Neglect: Part of my purchase was that I had bought six glass bowls. While the employee was placing them in one bag, I heard that these bowls were being clanging against each other. I had mentioned that...
Read full review of Dollar GeneralDollar General Reviews 0
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About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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Overview of Dollar General complaint handling
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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