Dollar Tree
Reviews and Complaints

Dollar Tree Horrible management and the worst customer service. Please read!

There was only one register open for checkout without a light on. Because of the long line, the manager opened a second register, without a light on. However, she stood there and failed to pull customers to her register or announce that she was open. Then, two female customers cut the line and went to the manager's line that had no one there. I went to the...

Dollar Tree Discrimination

I went into the Dollar Tree in Florida NY a little while ago and grabbed a few items. I was talking to a friend I ran into while on line when a female employee approached me and told me I had to wear a cloth mask (I was wearing a plastic face shield). I told her I was not physically able to wear a cloth mask, only a face shield. She said I could not shop...

Dollar Tree Hours of work

I work for a Dollar Tree store (store 8326) In Southgate MI. I work just as hard as everyone there. I just noticed that I'm getting two day shifts totaling no more than 10 hours while other people that just started are working 15-28 hours. I don't know how scheduling goes but I don't think it's fair. I have a kid and going to work for this hours a week...

Dollar Tree Store Manager

My name is Alfonso I was at the store #5219 1900 Federal highway at 3:45 in the afternoon, the store manager a heavy set white lady verbally abused me. If you look at the camera you can see the confrontation.

Dollar Tree Service

Dollar Tree I am complaining about the store manager John

On Saturday, Dec 4, 2020 I was at the Aston, Pennsylvania Dollar Tree. There were 5 people in line including myself... There was no cashier at the register. I stepped over to see a store employee and said "is there anyone to ring up customers". He was a tall, thin man.. And his reply back was "i'm working on it". He proceeded to come to the register and...

Dollar Tree Money payment

I went to the dollar tree on 96th st in indpls, In last week there is a sign on the register that says if u use cash have exact change because they don't give change due to shortage right now, which would have been fine when I gave the girl cash I understood that but she took the change out of the draw that should have went to me and put it in her pocket.

Dollar Tree Store condition

Someone needs to clean the floors they have not been swept or mopped in a least a year. I guess the best way to describe it would be to say they let a herd cattle in the building and they trampled in mud and [censored] that is stuck to the surface. It is thick all over the store. I've decided that unless I hear they have cleaned I am not going to be returning...

Dollar Tree Not being able to open since damaged by hurricane - taking so long to reopen

To whom it may concern: We finally had a reliable place to save money and get our needs and even our wants met. We live in a very small community with very few stores. In order to get some items we travel approximately 35 miles to be able to save money on our very limited income. This store was a very valuable asset to our community. This store was so...

Dollar Tree Serious problems with customer service and covid safety

Was frequent repeat customer who used the store from its opening until ran into serious problems with customer service and COVID safety. Have not been back since October as my repeated attempts to get, Anthony, manager, to take charge and effectively enforce Employee Mask Safety Policy came to no avail. In fact, spoke with him at least 4 different time...

Dollar Tree Im complaining about the manager

Dollar Tree Customer service / discrimination

Me and my family had went to the Dollar Tree in Smyrna off Cobb Pkwy. We had went to the check out with ONE item in my hand, to a register that the light was on. The worker (Margarita) was at the next register. I had asked if she was at that register? Thinking since the light was on. She stated "NO". I asked if she was going to be opening, she said "NO". We...

Dollar Tree Masks

I understand the mask (mandate). I have a health condition that I cannot wear one. Yesterday I was in one the stores in Va and I stated that but they said I still had to wear one. Ok, then I will check out and go. I was told I could not check out with out a mask. I was told I could order online instead of coming to the store. That's fine except I don't get...

Dollar Tree Vulgar language and unethical behaviour

The girl that worked there (Kirstan) was extremely rude and used multiple curse words during my encounter with her of asking where to find a product. Additionally, she gave me the incorrect information and when I turned away she called me a vulgar name and mumbled that she needed a smoke break. When I asked to speak to a manager she stated that she was the...

Dollar Tree Customer service

Hello, I am writing in regards to an employee that worked the register at the Ellenwood, Georgia location @ 2824 E Atlanta Rd. The employee's name is Marisol. Marisol was condescending and rude to a very nice gentleman that was in line before my wife & I. Then Marisol firmly told my wife where to return the shopping basket. Marisol was bragging to another...

Dollar Tree The cashier sales associate: Juliana

I was in the store this evening and the cashier asked me did I want to sponsor a toy and I said yes, so I stuck around and she did not ask, the man behind or the women behind. I asked what toy did she choose and she choose a CMAS flashing headband, if it's that time of year, usually we select the toy for the kids we support. I guess you all not doing...

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Dollar Tree Store 4305 checkout management

On Sunday, November 11, 2020, 10:45 a.m. I shopped the Dollar Tree located in Wheatland Towne Crossing Store #4305 in Cedar Hill, Texas. There was only 1 cashier and 20 people in line. It took 25 minutes for me to check out. I asked 1 of the 3 people not checking and standing around to open another line. Instead the employee moved the line 1 isle over...

Dollar Tree 10% off coupon was not honored

I presented my 10% of coupon, but nothing was taken off at the register. The store manager called her supervisor, but the supervisor did not answer. I was not the only one this happened to. The Dollar Tree Website did not allow me to complain. I have no problem with the employees. kist aggrevated that the website was useless. It was only $2.00, but the 10% coupon was the only reason I went today.

Dollar Tree Employee safety

Today while shopping at Dollar Tree a what loomed like a homeless lady and a young man ( he was a Dollar Tree employee) got into a splint inside the store. I'm not sure what it was about but as the lady was leaving the employee following her to the door kept yelling. Both were screaming foul 4 letter words. She continued down the sidewalk with him following...

Dollar Tree Store 7649 manager by name of James

Oct 8, 2020 today I was at the above store in hot springs ar and was next to checkout. I politely ask if another employee that was wearing a mask could check me out or else could he put a mask on his chin very rudely he replied I could go to walmart if I didnt like it. He was well or he wouldn't be at the store. He did proceed to office to get a mask all...