Dollar Tree’s earns a 1.1-star rating from 2973 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Online order
I placed an order online. I never received the order. My credit card was charged for the order. I called customer service & they told me that they do not issue refunds. I asked where is my order & the representative told me I would have to re-order the items online & then go to a store to receive my refund. What kind of policy is that?! Especially now during a pandemic! I am not going to any store. That's why I ordered the items online. Do not shop at dollar tree ever! Worst customer service.
Store employees
Straight to the point, I think that it is so rude and unacceptable to refuse your customers to use the restroom that has been it that store for years for customer use, over the last 6 + months your store for whatever reason shut it down. Employees say that it broken and corporate office won't fix it, so they tell customers that they have to go next door to...
Read full review of Dollar TreeManager and employees unethical behaviour
Good day, My name is Susie I live in Burns, Oregon and shop quiet often at the Dollar Tree. On September 13, 2020 at 16:30ish, I experienced a horrible event at this store, I was totally embarrassed for the store, and in my opinion at least 4 employees should be either be fired or re-trained appropriately. As I was shopping I heard a lot of screaming...
Read full review of Dollar TreePoor store management / illegal behavior
I have worked at Dollar Tree for approx. 10 yrs. Never had any issues until my store's most recent manager started. Store #1407, Clay, NY. She gets away with so many unprofessional and/or inappropriate things; I don't know where to begin. 1.) Certain employees smoke pot each morning in company parking lot before entering store to work; manager & asst...
Read full review of Dollar Tree and 1 commentUnethical behavior
There have been multiple complaints from both Customers and Employees regarding an aggressive manager in this store by the name of Kathy. People have witnessed her screaming at the top of her lungs at customers and swearing at her employees myself included. She intimidates employees and talks down to them in front of customers and has abruptly hung up on me...
Read full review of Dollar TreeWrongful termination
I believe I was wrongly terminated on September 17, 2020. I, Christie Lindsay, am the now former Merchandise Assistant Manager for store #6597 Located in Alexandria Louisiana.. The store just recently got a new Store Manager and I feel like she has personal issues with me and a few associates that were pushed off schedule to look like job abandonment...
Read full review of Dollar Tree and 1 commentCustomer service
Dollar tree in Thomasville North Carolina the black woman working at 4:15 pm on [protected] had a very nasty attitude with me when I was looking at the balloons checking to see if they had any in stock. She needs to be replaced. She kept hollaring across the store like I was a child and I am nearly twice her age. She kept on and on this is a way too loose a lot of business.
Read full review of Dollar TreeCode of ethics
The main manager Shannon smokes marijuana with her employees on the job. Shannon only hires her very close friends and family members that live with her and when promotion opportunities come available she only gives it to her friends that live with her or one of her family members. Shannon has been over heard multiple times talking about her sex life with...
Read full review of Dollar Tree and 1 commentSweet & spicy juanita piquante peppers
I purchase on 9-5-2020 a jar of sweet&spicy juanita piquante peppers. I open them on 9-7-2020 and there were 2 black bugs in the jar, I took them back to the marysville dollar tree [protected] where I purchase them) store #1211. I was told by the store manger that when you purchase something and walk out the door, you cannot bring it back.. I told him, "there were 2 black bugs in the jar and I wanted to get something else". He stated again, once you walk out the door, you cannot bring them back.
Is this the policy of the dollar tree when something is wrong with the product, you cannot bring it back to exchange?
I threw the jar of peppers in the trach can outside the store. I even had my receipt.
Sandy callaway
Email:[protected]@digitalpath.net
Employee harassment and unprofessionalism
Shaquelle Hallum verbally assaulted and harassed an employee to the point of quitting, he also harassed this employee online as well as someone telling him to remove the vulgar and unprofessional comments towards an employee on social media then began to physically threaten people to show up to the store to fight and also threatening a single mother to be...
Read full review of Dollar TreeThrowing loaf of bread toward customer
I went to store # 6435 and I was standing in line ready to be check out. The store employee just walked in with the bread shipment. It was a white couple ahead of me and she ask was it okay if we could get some bread and the store associates all said yes so the worker that brought the bread in gave her bread in her hand. Then when I went to get my loaf of...
Read full review of Dollar TreeStaff
I was shopping in a dollar tree on hylan blvd. In staten island, ny last night @ 8:00pm & as I approached the cashiers I was met with one of the female employees just blatantly screaming & berating a customer who just wanted to purchase some happy birthday balloons. She was yelling at the customer saying "we are not blowing up any balloons!" when asked why...
Read full review of Dollar TreeNot allowing me to shop and filing a false police report
About 6 months ago, Celia Calvin filed a false police report against me and Jonathan Fisher (dm) said I was not allowed in the store because I was a safety risk. Emily from associate connection called me to get details and start investigating. So far I haven't heard anything from her. I shouldn't have to take a bus to another dollar tree since I did nothing...
Read full review of Dollar TreeCheck out personnel
Just yesterday I stopped at the Manitowoc Dollar Tree store. As always the check out person was waring his mask but had his noise out. Time after time I see at least one like this some days more than one. I told (in a polite way) that it doesn't help to not have his noise uncovered. He said he can't breath - my reply was that he can breath. He went on to...
Read full review of Dollar TreeUnethical behavior
I am an employee (cashier) of the dollar tree on e. Pershing rd. Decatur, illinois, 62526 since april 2020. As of today, august 18, 2020, I was told by my store manager that our corporate office will not allow us to wear a mask stating the president's name only after a customer cussed at me, threatened me, called me all types of names and no one said...
Read full review of Dollar TreeLakeland florida store # 4339/08/06/2020
Good Morning! Yes I am deeply concerned about my Lakeland store. Been working there since March and I am sorry to say that the management has no concern about her associates. when ask to change availability or work in stocking and or cashiering, what ever the task is she does not have the management concern for the individual. I have tried to be calm and...
Read full review of Dollar TreeBeing cussed at by cashier
I need the District Manager to contact me about an employee at the Atlanta Texas store, using the F word, telling me to shut up which the Manager for the night heard. He told me he would be glad to get rid of me, because I ask him not to put some baby socks, Blanket in with the wet items because they were for a baby shower, he told me he had a line an...
Read full review of Dollar TreePolicy regarding employee masks
I am flabbergasted by the behavior of two employees at the DollarTree store in West View, Pa. I am a frequent customer and for the past several weeks I have noticed the male cashier (40's, slender build) always wearing his mask BELOW his nose. Yesterday, [protected], when I was ready to check out, as usual there he was with his mask under his nose. I was able...
Read full review of Dollar Tree and 2 commentsEmployees
I asked the employee if the hand baskets were cleaned since there was only one stack of them. She said rudely "If they weren't, they wouldn't be there. We have a sign on the front door. It is up to you people to read it." The when I was checking out, the employee at the cash register where to put my used hand basket. She said "Put it back where you got...
Read full review of Dollar TreeManager
The manager became very verbally abusive and vulgar when I suggested that he was being very rude with his cashier in front of the customers. I expressed to him how uncomfortable I felt and that was no way to treat your employees in front of the customers. He didn't want to hear it and said "if you don`t like the service you can go somewhere else" I do admit...
Read full review of Dollar TreeDollar Tree Reviews 0
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Overview of Dollar Tree complaint handling
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Dollar Tree Contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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Dollar Tree social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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manager stole from customerRecent comments about Dollar Tree company
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