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Dollar Tree
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1.1 3 Reviews 2970 Complaints
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Dollar Tree Complaints 2970

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4:20 pm EST
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Dollar Tree Store employee

Hello,
Today being Wednesday January 6th I was in the Dollar Tree store located at 6418 Massachusetts Ave in New Port Richey FL at about 2pm.
I am blind so when I entered I asked if someone could assist me in finding what I needed. The young lady at the register was with a customer so the a gentleman who worked there asked me what I needed to find and I told him what I was looking for.
He said 'over there' to me and I asked where. He then told me the isle numbers. I asked him again where and held up my cane for him to see it but he repeated himself saying over there.
At this point the register girl was done and told him I was blind. He again just said over there and for me to go look for it.
I then said forget it and walked away because it was not a nice feeling I had. The young lady then said she would help me find it. While in the isle with her I stated that was totally uncalled for what he had done and she responded he was very rude. I got the feeling the way she said it to me that this was not the first time something like this had happened.
When at the register with the young lady I said to the man that I am blind and he could have been a little more helpful. His response was "I told you where it was."
I then said if I had better vision that might be a help but not in my case. I also told him I did not appreciate his rudeness. He then said "You came in the store, you didn't have to."
I am sorry, but no customer has to treated badly and spoken to like that. Being I am blind shopping is a challange and at times I need assistance. Any other store I go into provides me with assistance so why not Dollar Tree today.
My name is Anthony Truscello
[protected]@yahoo.com
[protected]

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2:07 am EST
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I was shopping at the Dollar Tree, 1283 E Ogden Avenue Unit 109, Naperville, IL 60653 on 01-05-2021 at around 8.30pm. After shopping I took my goods to the cashier (Mr. John, white male), another employee an African American male offered to check me out at the other counter. I went to the next counter, the 2nd cashier started to ring me up even before I put...

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9:33 pm EST
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Just a pair if socks I opened the pair of socks and they had a hole where the top of your foot would be. I took the pair back the next day. I used the checkout no receipt given out. When I went back that next day, the manager asked me for the receipt. I said I pushed the red button no receipt. I then said I only want to exchange them. She once again said no...

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3:03 am EST
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On Jan.2 I went to my local dollar tree to look for products to do my video, I went to the restroom and came out and went over to the pet department and was looking at the bones and was approached by an employee and she asked "are you planning on purchasing all the items in your buggy" I said excuse me as I was taken back a little, and she repeated herself...

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6:31 pm EST
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I was visiting Minnesota and was shopping with my brother and sister-in-law on January 1, 2021 at the Maple Grove store. Initially, my brother went into the store and we followed later. When my sister-in-law and I walked into the store my brother warned us that an employee was not happy with him. He went into store without his mask. The employee asked him...

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4:08 pm EST
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My Daughter (15 years old) went into your store located at 7478 Chapman Hwy, Knoxville, TN 37920 on December 30, 2020. When she walked in she was still carrying her recent purchase from Wal-Mart which is right next door because we had not yet been to the car to put it up. She was instructed by staff there that she could not walk around the store with her...

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4:12 pm EST
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Covid - 19 social distancing. I was standing in line and the cashier stated that she was now closed okay! This manager kept accusing me of standing where the woman had closed. I said no I am waiting for you. She started arguing, not realizing I had a cough and was trying to get out of there and the lines got too long and no 6 feet apart. The manager kept...

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2:11 pm EST
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I don't remember the date, but sometime before Christmas 2020. I was in the Dollar Tree at 1607 Caldwell Blvd in Nampa Idaho. I want to tell you that I have spend tons of money at Dollar Tree and in many cases the first place I go before any other store. One evening I had to use the bathroom and asked an associate and she refused me. I had to leave the...

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4:41 pm EST
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Every time that I go into the Dollar Tree Store (Champlain Dr. in Fresno, CA.) there is only one checker and about 15-20 people in line waiting!! This has occurred several times in the past year. Today was the same situation-nothing has improved!! I got very frustrated and discussed this with the manager. I go the feeling that she could give a "rat'...

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10:42 am EST
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Please forward the following email to all members of the Board, Corporate Office, Regional Director for Wellington, KS, plus District Manager, Clarissa, for Wellington, KS, etc. for Dollar Tree to reinstate my employment. Please allow me to work at Dollar Tree to reimburse $100 from accepting fraudulent bill, & continue working at Dollar Tree...

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8:48 am EST
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Was wondering why closing the restroom at dollar tree is necessary. I recently had to leave the store on the second occasion without making a purchase. I take medicine that causes me to urinate frequently I had a buggy full and around 20 people in front of me in line to check out and was refused even begging to use the facilities but to no avail so I left...

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9:44 am EST
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I was waiting in line punches items, there is one line open, than other person come out open other line and I notice she is not wearing face mask and told us come over there to check out, I refused go over there and I told that person wear face mask, she refused to wear mask saying that we are wearing that enough, I told her I will complaint to Manager and...

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8:20 pm EST
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Every time I go to the Dollar tree in Heber Springs the managers outside with a couple of girls smoking and their cigarette butts everywhere outside especially the stairs to go up there has to be a whole bunch well if they got that much time they need to sweep out in the parking lot and every time I go in there there's boxes everywhere and the floors are nasty looking and it needs some control

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10:03 am EST

Dollar Tree DOLLAR TREE store

I bought a bag of Wise chips and got home, then noticed a hole in the bottom of bag. May be mice . Also I do not know why that ownership does not take time to power wash the store front regularly, because just entering the store can be nauseating. for god's sake we are only human. Northwest Baltimore, Maryland at the Fallstaff shopping center. Need help and jobs in the community.

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2:12 pm EST
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I went to the Dollar tree in Venice FL, US 41 by Jacaranda. As always it was very busy with only two registers open. I gave the cashier (who was the manager Jeff) the exact amount and told him no receipt needed. He told me I must select no receipt. With covid as bad as it is, I don't use a credit card so I don't touch the germ infested keypad. Given my...

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11:57 pm EST
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My complaint is about a pt manager. There's a part time manager that works @ dollar tree in clinton sc store # 7025. Sarah grigg is her name. She takes her kids to work with her everyday but no employee is supposed to take their kids to work. Something should be done about this. If she doesn't have a babysitter she shouldn't have applied for management.

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9:40 pm EST
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This is in regards to the Dollar Tree Store located on North Market in Shreveport, LA 71107. This store is a complete fire hazard. You can barely walk down any aisle without boxes being everywhere. You can't sell what you can't see. You will not profit from items still in boxes. If it's not on the shelf it can't be sold. This is an ongoing problem as I do...

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1:22 pm EST
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I recently brought 2 candles from the dollar tree on veterans memorial highway in ga. I had the candle burning later in the day the candle began to have two flames at first I thought it was cool and didn't think much of it, I even recorded the flames dancing. I fell asleep around 2 am I woke to flames gorging out of the candle.. I believe if it had been a...

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Location: Dollar Tree 161 S Aiken Ln, Ste 440 Aiken, SC 29801 Complaint: Assistant Manager shared with me that she was called little black girl by an associate. I was blamed and talked to like a child for something I did not do by the same associate. Another Assistant Manager told me that the associate did not care about us. Store Manager laughed.

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When she was checking me out I was placing the bags in the cart as she filled them, the large bag I picked up she says 'I wasn't finished with that bag' I was about to ask her to make them light due to I can't carry heavy items, I am on a cane, she then starts to raise her voice and throw her hands up saying yeah! Yeah! Alright!! As if to say 'shut up' I...

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number
    Customer Service
    More phone numbers
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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